Zoom Video Communications (ZM)

Overall impact
C (43)

Commentary

Zoom Video Communications is an average overall performer. With a 'C' rating of 43.3 for overall impact (28th percentile compared to all companies), Zoom Video Communications ranks 14th out of 14 industry peers, behind 8X8, Avaya, NICE and 10 others. On top material causes for Zoom Video Communications's industry (Telecommunications), Zoom Video Communications performs poorly in Terrestrial Biodiversity (38.5 score), Technology Innovation (34.5), Improved Mental Health (29.6) and 9 other causes where it received a 'D' or 'F' score. Zoom Video Communications did not receive an 'A' rating on any cause.
Impact
Cause ZM
Peer rank
Overall impact

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Impact trend

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Company
Founded
2011
Employees
7,438
Sector
Consumer Discretionary
Industry
Household Durables
Sub-industry
Consumer Electronics
SASB industry
Software & IT Services
Headquarters
Ca, United States
Share classes
ZM
Mission
Make video communications frictionless.
Description
Zoom Communications Inc. provides an Artificial Intelligence-first work platform for human connection in the Americas, the Asia Pacific, Europe, the Middle East, and Africa. The company offers Zoom Meetings that offers HD video, voice, chat, and content sharing through mobile devices, desktops, laptops, telephones, and conference room systems; Zoom Phone, a cloud phone system; and Zoom Team Chat enables users to share messages, images, files, and content in desktop, laptop, tablet, and mobile devices. It also provides Zoom Mail and Calendar; Zoom Workflow Automation, a no-code workflow builder that helps users build workflows across Zoom Workplace and third-party applications; Zoom Docs, a modular workspace; Zoom Whiteboard, an interactive canvas; and Zoom Clips for capturing video and screen content. In addition, the company offers Zoom Contact Center, an omnichannel contact center solution; Zoom Revenue Accelerator, a conversation intelligence software for Zoom Meetings and Zoom Phone; Zoom Events to manage, host, market, and report on all of virtual and hybrid events; Zoom Sessions that allows customers to use the signature features; and Zoom Webinars which supports interactive video presentations to large audiences. Further, it provides Workvivo, an all-in-one employee experience platform; Zoom Rooms, a software-based conference room system; Workspace Reservation; Zoom Developer Platform; App Marketplace which integrates platform with other applications, platforms, websites, and services; and Zoom Apps. It serves individuals; and education, entertainment/media, enterprise infrastructure, finance, government, healthcare, manufacturing, non-profit/not for profit and social impact, retail/consumer products, and software/Internet industries. The company was formerly known as Zoom Video Communications, Inc. and changed its name to Zoom Communications, Inc. in November 2024. The company was incorporated in 2011 and is headquartered in San Jose, California.
Material causes
Ethos considers the following causes material for Zoom Video Communications, based on its industry sub-industry Consumer Electronics. Learn more about material causes in our methodology overview.

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