Overall impact
C (58)

Commentary

8X8 is an average overall performer. With a 'C' rating of 58.0 for overall impact (58th percentile compared to all companies), 8X8 ranks 21st out of 50 industry peers, behind Arcelik Anonim Sirketi, SeaChange International, Koss and 17 others, and ahead of Zoom Video Communications, GameStop, Sgoco and 26 others. On top material causes for 8X8's industry (Household Durables), 8X8 performs well in Decent, Safe Work Opportunities (95.2 score), Decent, Safe Work Opportunities (95.2), Free, Secure Flow of Information (87.4) and 5 other causes where it received an 'A' score and performs poorly in Reduced Use of tobacco (23.3 score), Healthy Oceans (21.5), Terrestrial Biodiversity (19.9) and 4 other causes where it received a 'D' or 'F' score.
Impact
Cause EGHT
Peer rank
Overall impact

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Company
Employees
1,819
Sector
Consumer Discretionary
Industry
Software
Sub-industry
Consumer Electronics
SASB industry
Internet Media & Services
Headquarters
Ca, United States
Share classes
EGHT
Description
8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enables collaboration and business continuity across voice, video, chat, and messaging. 8x8 Contact Center is a cloud-based contact center-as-a-service solution that enhances customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employees—sales, field service, finance—enabling them to deliver AI-informed customer experiences at the desk, in the field, or on the go. Additionally, 8x8 Communications as a Service is a communications-as-a-service solution that allows businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels. The company also offers solutions for Microsoft Teams users. 8x8, Inc. markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small businesses, mid-market, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
Material causes
Ethos considers the following causes material for 8X8, based on its industry sub-industry Consumer Electronics. Learn more about material causes in our methodology overview.

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