Genesys (PRIVATE.GENESYS)

Overall impact
B (62)

Commentary

Genesys is a strong overall performer. With a 'B' rating of 61.9 for overall impact (67th percentile compared to all companies), Genesys ranks 204th out of 478 industry peers, behind Tricentis, SHL Group, Clio and 200 others, and ahead of Quhuo, InvestCloud, STX Next and 271 others. On top material causes for Genesys's industry (Software), Genesys performs well in Technology Innovation (94.5 score), Accountable Institutions (82.8), Accountable Institutions (82.8) and 61 other causes where it received an 'A' score and performs poorly in Sustainable Use of Natural Resources (36.6 score), Sustainable Use of Natural Resources (36.6), Equal Pay and Opportunity (30.0) and 13 other causes where it received a 'D' or 'F' score.
Impact
Cause PRIVATE.GENESYS
Peer rank
Overall impact

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Company
Founded
1990
Employees
5,000
Sector
Information Technology
Industry
Software
Sub-industry
Application Software
SASB industry
Software & IT Services
Share classes
PRIVATE.GENESYS
Description
Genesys, or Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and hybrid cloud software.
Material causes
Ethos considers the following causes material for Genesys, based on its industry sub-industry Application Software. Learn more about material causes in our methodology overview.

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