Overall impact
B (72)

Commentary

Servicenow is a strong overall performer. With a 'B' rating of 72.3 for overall impact (85th percentile compared to all companies), Servicenow ranks 5th out of 21 industry peers, behind Atlassian, Uniphore, Zendesk and 1 other, and ahead of Amdocs, Five9, Wix.com and 13 others. On top material causes for Servicenow's industry (Software & Services), Servicenow performs well in Technology Innovation (95.3 score), Free, Secure Flow of Information (95.3), Reduced Green House Gas Emissions (83.1) and 4 other causes where it received an 'A' score and performs poorly in Improved Mental Health (30.2 score).
Impact
Cause NOW
Peer rank
Overall impact

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Company
Founded
2004
Employees
26,293
Sector
Information Technology
Industry
Software
Sub-industry
Systems Software
SASB industry
Software & IT Services
Headquarters
Ca, United States
Share classes
NOW
Mission
Changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
Description
ServiceNow, Inc. provides cloud-based solutions for digital workflows in North America, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company operates the Now platform, an AI platform for digital transformation, machine learning, robotic process automation, process mining, analytics, and low-code/no-code development tools. It also provides asset management, integrated risk management, IT service management, operational technology management, security operations, strategic portfolio management, IT operations management products, customer service management products, and field service management applications. In addition, the company offers human resources, legal, and workplace service delivery products; app engine products; automation engines; platform privacy and security products; and source-to-pay operations. Further, ServiceNow, Inc. develops and operates a mobile-enabled manufacturing application. It serves government, financial services, healthcare and life sciences, manufacturing, public sector, retail, IT services, technology, and telecom sectors through service providers and resale partners. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.
Material causes
Ethos considers the following causes material for Servicenow, based on its industry sub-industry Systems Software. Learn more about material causes in our methodology overview.

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