Benefitfocus, Inc. provides cloud-based benefits management technology solutions for employers and health plans in the United States. Its products for employers comprise Benefitplace, a cloud-based benefits management portal that streamlines online enrollment, employee communication, and benefit administration; Health Insights, a data analytics solution; ACA Management and Reporting, a solution for employers to manage ACA compliance; Billing & Payments, an application that synchronizes enrollment and billing information to streamline the monthly billing process, automate adjustments, and enhance accuracy of payments; and COBRA Administration, a solution that simplifies management of Consolidated Omnibus Budget Reconciliation Act benefits.
The company's products for health plans include Enrollment, which provides a platform for carriers to automate enrollment across all segments of their commercial group business; Billing & Payments, an electronic invoice presentment and payment solution; Exchange, a solution that bridges the integration gap between health plan and employer systems; and Quoting, which gives health plans and brokers tools to organize and proactively manage accounts, track leads, generate quotes, and create proposals for multiple products.
Its products for brokers consist of Health Insights that support strategic decisions for their clients with on-demand health plan analytics; Benefit Catalog, which allows brokers to offer products to their clients; and benefit catalog consultative support for brokers through benefit advisors.
The company also provides implementation services to its customers in order to help ensure seamless deployment and effective utilization of its solutions, as well as expanded support services for employers.
Benefitfocus, Inc. was incorporated in 2000 and is headquartered in Charleston, South Carolina. As of January 24, 2023, Benefitfocus, Inc. operates as a subsidiary of Voya Financial, Inc.
