Sitel (PRIVATE.SITEL)

Take Impact Assessment
Overall impact
B (68)

Commentary

Sitel is a strong overall performer. With a 'B' rating of 68.3 for overall impact (79th percentile compared to all companies), Sitel ranks 11th out of 63 industry peers, behind Addison Group, Team Health, Recruit Holdings and 7 others, and ahead of Ingenovis, AMN Healthcare Services, Mastech Digital and 49 others. On top material causes for Sitel's industry (Business Services), Sitel performs well in Racial Justice and Civil Rights (86.1 score), Lgbtq Equality (83.7), Quality Lifelong Education (80.0) and 1 other cause where it received an 'A' score and performs poorly in Reduced Waste (30.6 score).
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Less
Screens
Advertising
Alcohol
Alcohol - responsible marketing
Animal treatment
Anti-abortion support
Anti-Israel
Anti-personnel mines
Arctic drilling
Banned pesticides and chemicals
Biological and chemical weapons
Cannabis
Carbon emissions intensity
Child safety
Cluster munitions
Coal
Contraceptives
Controversial weapons
Deforestation - financing
Deforestation - supply chain
Depleted uranium
Discrimination controversies
Electrical utility
Endangered wildlife
Environmental controversies
EU sanctions list
Factory farming
Fast food
Firearms
Food commodity derivatives
For-profit health care
Fossil fuel
Fur
Gambling
Genetic engineering
Health-related controversies
Human rights controversies
Human trafficking
ILO Conventions
Interest-based products
Interest-bearing debt
Interest-bearing securities
Iran
Land use and biodiversity
Military contracting
Misleading communication
Modern slavery
Music
Myanmar
Non-sustainable palm oil
Norges Bank exclusion list
Northern Ireland (Macbride)
North Korea
No SBTI commitment
Nuclear
OECD Guidelines
Oil and gas
Opioid controversies
Oppressive governments
Palestinian human rights
Pharma controversies
Pork
Pornography
Predatory lending
Prison involvement
Privacy breaches
Pro-life
Russia
Single-use plastic
Stem cell research
Sudan
Sugar
Syria
Tar sands
Thermal coal
Tobacco
Tobacco - GICS
UK sanctions list
Undermining US elections
UN Global Compact
UN Guiding Principles
US OFAC sanctions list
Weapons
Impact
Cause PRIVATE.SITEL
Peer rank
Overall impact

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Screens
Advertising
Alcohol
Alcohol - responsible marketing
Animal treatment
Anti-abortion support
Anti-Israel
Anti-personnel mines
Arctic drilling
Banned pesticides and chemicals
Biological and chemical weapons
Cannabis
Carbon emissions intensity
Child safety
Cluster munitions
Coal
Contraceptives
Controversial weapons
Deforestation - financing
Deforestation - supply chain
Depleted uranium
Discrimination controversies
Electrical utility
Endangered wildlife
Environmental controversies
EU sanctions list
Factory farming
Fast food
Firearms
Food commodity derivatives
For-profit health care
Fossil fuel
Fur
Gambling
Genetic engineering
Health-related controversies
Human rights controversies
Human trafficking
ILO Conventions
Interest-based products
Interest-bearing debt
Interest-bearing securities
Iran
Land use and biodiversity
Military contracting
Misleading communication
Modern slavery
Music
Myanmar
Non-sustainable palm oil
Norges Bank exclusion list
Northern Ireland (Macbride)
North Korea
No SBTI commitment
Nuclear
OECD Guidelines
Oil and gas
Opioid controversies
Oppressive governments
Palestinian human rights
Pharma controversies
Pork
Pornography
Predatory lending
Prison involvement
Privacy breaches
Pro-life
Russia
Single-use plastic
Stem cell research
Sudan
Sugar
Syria
Tar sands
Thermal coal
Tobacco
Tobacco - GICS
UK sanctions list
Undermining US elections
UN Global Compact
UN Guiding Principles
US OFAC sanctions list
Weapons
Impact trend

Change in rating for overall impact

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Company
Employees
160,000
Sector
Industrials
Industry
Commercial Services & Supplies
Sub-industry
Human Resource & Employment Services
SASB industry
Professional & Commercial Services
Share classes
PRIVATE.SITEL
More info
https://www.sitel.com/
Description
Provider of contact center outsourcing services intended to offer customer experience products and services. The company specializes in customer relationship management offering outsourced inbound call management services through nearshore and offshore contact centers, enabling organizations to optimize their performance at lesser operating costs.
Material causes
Ethos considers the following causes material for Sitel, based on its industry sub-industry Human Resource & Employment Services. Learn more about material causes in our methodology overview.
Accountable institutions
Build accountable and inclusive institutions at all levels
Decent, safe work opportunities
Promote full and productive employment for all, in safe work environments
Equal pay and opportunity
Achieve equal pay and opportunity for women everywhere
Fair labor practices
Ensure fair and humane labor practices everywhere
Improved mental health
Support awareness and access to mental health support for all
LGBTQ equality
Ensure equal rights for all lesbian, lesbian, gay, bisexual, transgender and queer people
No poverty
End poverty in all its forms everywhere
Quality lifelong education
Ensure access to quality secondary education and lifelong learning opportunities for all
Racial justice and civil rights
Eliminate racism and ensure justice for all
Reduced green house gas emissions
Continually reduce green house gas emissions and other pollutants
Reduced inequality
Reduce inequality within and among countries
Reduced waste
Reduce waste and support re-usable materials
Sustainable use of natural resources
Ensure sustainable use of natural resources
Peace and justice
Promote peaceful and inclusive societies, provide access to justice for all
Inclusive economies
Create inclusive economies with no poverty, decent work for all, and affordable living conditions
Gender equality
Achieve gender equality and empower all women and girls
Health and well-being
Ensure healthy lives and promote well-being for all at all ages
Quality education
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Climate action
Take urgent action to combat climate change and its impacts
Sustainable resource use
Ensure sustainable consumption and production patterns

This information is subject to Ethos' Terms and Conditions, which you can find here.

This information may not be used for corporate financing purposes (including, without limitation, ESG-linked loans, credit facilities, securities or structured products), as a basis for any financial instruments or products (including, without limitation, passively managed funds and index-linked derivative securities) or other products or services, to verify or correct data in any other compilation of data or index, to create any derivative works, nor to create any other data or index (custom or otherwise), without Ethos' prior written permission.

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