Overall impact
C (49)

Commentary

Atento is an average overall performer. With a 'C' rating of 48.7 for overall impact (38th percentile compared to all companies), Atento ranks 137th out of 185 industry peers, behind Equiniti, AEGIS Hedging Solutions, Wex and 133 others, and ahead of KBR, Hill International, Rimini Street and 45 others. On top material causes for Atento's industry (Business Services), Atento performs poorly in Reduced Waste (33.6 score) and Free, Secure Flow of Information (27.0). Atento did not receive an 'A' rating on any cause.
Impact
Cause ATTO
Peer rank
Overall impact

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Company
Employees
135,000
Sector
Industrials
Industry
Commercial Services & Supplies
Sub-industry
Diversified Support Services
SASB industry
Professional & Commercial Services
Headquarters
Luxembourg
Share classes
ATTO
Description
Atento S.A., together with its subsidiaries, provides customer relationship management business process outsourcing services and solutions in Brazil, the Americas, Europe, the Middle East, and Africa. It offers a range of front and back-end services, including sales, customer care, technical support, collections, and back office. The company serves clients primarily in the telecommunications, financial services, consumer goods, retail, public administration, healthcare, travel, transportation, logistics, and technology and media sectors. It provides its services and solutions through digital channels, which include SMS, email, chats, social media and apps, and others, as well as through voice. The company was formerly known as Atento Floatco S.A. Atento S.A. was founded in 1999 and is based in Luxembourg.
Material causes
Ethos considers the following causes material for Atento, based on its industry sub-industry Diversified Support Services. Learn more about material causes in our methodology overview.

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