Overall impact
B (65)

Commentary

TDCX Inc. is a strong overall performer. With a 'B' rating of 64.9 for overall impact (73rd percentile compared to all companies), TDCX Inc. ranks 15th out of 63 industry peers, behind Addison Group, AMN Healthcare Services, Team Health and 11 others, and ahead of Ingenovis, Mastech Digital, GEE and 45 others. On top material causes for TDCX Inc.'s industry (Business Services), TDCX Inc. performs well in Sustainable Use of Natural Resources (85.2 score), Improved Mental Health (83.4) and Quality Lifelong Education (95.4) and performs poorly in Lgbtq Equality (14.7 score) and Reduced Inequality (37.1).
Impact
Cause TDCX
Peer rank
Overall impact

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Impact trend

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Company
Employees
17,862
Sector
Industrials
Industry
Professional Services
Sub-industry
Human Resource & Employment Services
SASB industry
Professional & Commercial Services
Headquarters
Singapore
Share classes
TDCX
Description
TDCX Inc., together with its subsidiaries, provides outsource contact center services for technology and other blue-chip companies worldwide. The company offers digital customer experience solutions, such as after-sales service and customer support across various industry verticals, including travel and hospitality, digital advertising and media, fast-moving consumer goods, technology, financial services, fintech, government and non-governmental organizations, gaming, e-commerce, and education industries; and omnichannel CX solutions comprising end-user support and troubleshooting for software and consumer electronic devices. It also provides sales and digital marketing services to market products and services to customers in the business-to-consumer and business-to-business markets. In addition, the company offers content monitoring and moderation services that create an online environment for social media platforms by providing human interaction to content moderation services; workspaces to its existing clients; and human resource and administration services. The company was formerly known as TDCX Capital Pte Ltd and changed its name to TDCX Inc. in January 2021. TDCX Inc. was founded in 1995 and is headquartered in Singapore. TDCX Inc. operates as a subsidiary of Transformative Investments Pte Ltd.
Material causes
Ethos considers the following causes material for TDCX Inc., based on its industry sub-industry Human Resource & Employment Services. Learn more about material causes in our methodology overview.

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